Shipping&Return
Shipping policy:
After receiving your order, we will send you an email to confirm the delivery time with you.If all items are in stock, your order will be shipped within 3 business days from the time you placed it. If your order contains both pre-order and in-stock items, we will ship the in-stock items first and ship the pre-order items once back in stock. The estimated wait time for each pre-order item is stated on the product page. Shipments are not made on weekends and federal holidays.
Returns policy:
Your satisfaction is iFamiLove's top priority-whether it's the size, color, or anything else. If you're unsatisfied with your purchase we are happy to accept returns for 30 days after purchase. Feel free to use
ifamilovevip@yahoo.com to initiate a return.
Please note the following provisions:
- Item(s) must be returned within 30 days of receipt.
- Item(s) must be in their original packaging and condition, with labels attached. Laundered items cannot be returned.
- Item(s) must have been purchased through ifamilove.com.
- Returns are refunded to the original method of payment.
- Exchanges cannot be made. We invite you to return any unwanted item(s) and make a new purchase.
- All sales become final after 30 days from receipt of shipment.
Once your return order has been received by us, please allow up to 7 business days for it to be processed. You will receive an email confirmation once your refund or exchange has been completed. Once you receive a refund notification, the refund will show on your credit card in 24-48 hours.